Privacy Policy
Last updated: March 2026
StonePoint Strategy Group, LLC d/b/a StonePoint Warranty (“StonePoint Warranty,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website stonepointwarranty.com, contact us by phone, or purchase a vehicle service contract from us.
1. Information We Collect
We collect information you provide directly to us, including: your full legal name, mailing address, email address, phone number, vehicle year, make, model, mileage, and Vehicle Identification Number (VIN), and payment information (processed securely through our payment processor). We also collect call recordings of sales and service calls for quality assurance and compliance purposes.
2. How We Use Your Information
We use the information we collect to: process your vehicle service contract purchase; verify vehicle eligibility; administer your contract through Camelback Administrative Group; facilitate payment plan administration through Walco Funding, LLC; send transactional communications including contract confirmation, shipping notifications, and payment reminders; respond to your inquiries and provide customer support; and comply with legal obligations.
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information only with:
- Camelback Administration: Processes and fulfills coverage claims on our behalf
- Walco Funding & Fort Point Payments: Securely process billing and financing transactions
- Repair Partners: Authorized service providers who fulfill coverage claims
- Legal Requirements: When required by law or court order
- With Your Consent: When you explicitly authorize us
4. Communications and Marketing
By purchasing a vehicle service contract, you consent to receive transactional SMS messages and emails related to your contract. You may opt out of SMS communications at any time by replying STOP. You may opt out of email communications by clicking the unsubscribe link in any email. To be placed on our internal Do Not Call list, call (832) 346-7325 or email support@stonepointwarranty.com. SMS consent is obtained verbally on a recorded call at the time of purchase and applies only to transactional messages related to your active service contract. Consent to receive SMS messages is not a condition of purchase.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. Payment card data is processed by our PCI-compliant payment processor and is not stored on our systems.
6. Cookies and Tracking
Our website uses cookies to remember preferences, analyze traffic, and personalize content. You can control cookie preferences through your browser settings.
7. Your Privacy Rights
Depending on your state of residence, you may have rights to access, correct, or delete your personal information. To exercise these rights, contact us at support@stonepointstrategy.com or (832) 346-7325.
8. California Residents (CCPA)
California residents have additional rights under the CCPA, including the right to know what we collect, request deletion, and opt out of sale. We do not sell personal information.
9. Data Retention
We retain information as long as necessary to fulfill purposes outlined in this policy, comply with legal obligations, and enforce our agreements.
10. Changes to This Policy
We may update this policy periodically. Significant changes will be communicated via email or prominent notice.
11. Contact Us
Phone: (832) 346-7325 | Email: support@stonepointstrategy.com
Address: StonePoint Strategy Group LLC, 8 The Green, Suite A, Dover, DE 19901